FAQ

1. What can I expect during my first visit?

Your first appointment includes a detailed consultation to discuss your health history, lifestyle, and goals. Eli will take time to understand your concerns and create a personalised care plan. You’ll have an opportunity to ask questions and explore which approaches may best support your overall wellbeing.

2. What kinds of therapies do you offer?

We offer a range of complementary and holistic services including:

* Traditional Chinese Medicine (TCM)

* Acupuncture

* Chinese herbal medicine (where appropriate)

* Cosmetic acupuncture

* Reiki and energy balancing

* Hypnotherapy

* NLP coaching and mindset support

* Light and sound therapy

* Beauty and skincare services

Each session is tailored to your individual needs and focuses on supporting relaxation, balance, and general wellbeing.

3. Is acupuncture safe?

When performed by a qualified, registered practitioner, acupuncture is generally considered safe. Only single-use, sterile, fine-quality needles are used. Some people may experience mild effects such as temporary light-headedness or slight bruising at the needle site.

If you have specific medical conditions or are taking blood thinners or other medications, please let Eli know before your session.

4. Can I claim my treatments with private health insurance?

Yes, many private health funds provide rebates for acupuncture and Chinese herbal medicine when performed by an AHPRA-registered practitioner. Please check your individual policy for eligibility and rebate amounts.

5. How many sessions will I need?

The number of sessions varies from person to person, depending on your goals, health, and lifestyle. Some clients come for a short series, while others enjoy regular visits for maintenance and relaxation. Eli will discuss a suitable plan with you after your first consultation.

6. Do you offer online consultations?

Yes. Online consultations are available for herbal prescriptions, health coaching, and lifestyle guidance. Acupuncture and certain therapies are performed in person only.

7. Are your treatments suitable during pregnancy?

Yes, acupuncture and Chinese medicine can be offered safely during pregnancy when provided by a qualified practitioner. Treatments are always adapted to each stage of pregnancy.
If you have any medical concerns, please consult your GP, midwife, or obstetrician before starting any new therapy.

8. Can children receive acupuncture?

Paediatric acupuncture is offered using very gentle methods and is considered safe in kids.

9. How should I prepare for my session?

Have a light meal before your appointment and wear comfortable clothing. Try to avoid caffeine or alcohol before your session. Aim to arrive a few minutes early, and allow yourself time to unwind.

10. What is your cancellation policy?

We kindly ask for at least 24 hours’ notice if you need to reschedule or cancel your appointment. This allows us to offer your time slot to another client. Late cancellations or missed appointments may incur a fee.

12. What qualifications does Eli Huang have?

Eli Huang is an AHPRA-registered Acupuncturist and Chinese medicine practitioner with experience and passion in the areas of women’s health, fertility support, skin health, and holistic wellness. She is also a qualified beauty therapist, Reiki Master, NLP Trainer and Master Coach, and Hypnotherapist.

13. What if I feel unwell after a treatment?

Most people feel relaxed after a session, but occasionally mild fatigue or temporary sensitivity can occur. This usually passes quickly. If you have any concerns, contact us immediately.

14. Where are you located?

We have two clinic locations for your convenience — in Sydney CBD Town Hall and Fairfield, NSW.
Online consultations are also available for clients who prefer remote sessions.

15. How can I book an appointment?

You can book online through our website, call us directly, or send an email enquiry. We’ll confirm your appointment time and provide any preparation details you might need.

16. Disclaimer

The information provided on this website and during sessions is for your general wellbeing. Our services are complementary and are not a substitute for medical advice, diagnosis, or treatment. Please consult your GP or healthcare provider for medical concerns. Individual experiences vary.